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Payment pending for approval

edward220
edward220 Member Posts: 1
My payment been pending for approval for almost an hour now.i know this has been a short time but im just scared because i went through this a week ago and it took 5 days to get my money.only then status was payment waiting for approval and this one says payment pending for approval. what the difference between them? I really hope i dont have to go through this again.

Payment ID:
29932632
Payment Date (EST.):
08/22/2016 11:52
Payment Status:
Payment pending for approval
Loader details:
US Payment Service

and
Payment ID:
29932662
Payment Date (EST.):
08/22/2016 11:52
Payment Status:
Payment pending for approval
Loader details:
US Payment Service

Comments

  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    Hi Edward,

    It really depends as the payments are subject to different review times. From experience, when receiving a payment from an ewallet (such as Paypal and Skrill) or a third party processer for receiving your funds compared to a company that pays you directly, one of the challenges faced is to determine the origin of the payments as the mediatore cannot provide additional information for the transfer on behalf of sender or company.
    In this case, our team may take extra time to review the incoming payments based on the information you provide and may ask for additional info before it can be approved and credited to your account.

    For users who just start off it can be nerve racking and some credit this new experience to a negative one (which I understand). When running a business speed is key and as with most people and businesses we need to get paid in order to maintain our business.

    It can take several payments, but once you are get past the initial hurdles (payment reviews) the time it will take to review each incoming payment will gradually decrease over time.

    The best thing you can do in this case is to have the information ready within arms reach. After your first review you will know what information you are expected to provide and being able to provide it quickly will help reduce the time it takes to review payments.

    It will involve a bit more work from you in the beginning, but as time passes you will see your payments processed and credited to your account faster, at which point you can take a sigh of relif knowing that the money you worked hard to earn won't be held up any longer than expected. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • sammyblackwiseman
    sammyblackwiseman Member Posts: 38 ✭✭
    I need help ...I've had transaction pending for several days now..and after providING the required information I have no idea as to when the fund will be released to my account...this is not good for business
  • adeyemiadejoke07
    adeyemiadejoke07 Member Posts: 3
    hello i am experiencing the same issue right now
    i sent a payment from my fiverr account
    its been pending since
    Transaction ID=15765571
    pls help me out@Adam_payoneer
  • [Deleted User]
    [Deleted User] Posts: 1,302

    @adeyemiadejoke07 We replied to you on a separate thread to assist

This discussion has been closed.