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Missing information, please contact Customer Support

Sviatoslav Member Posts: 1
edited August 2016 in Ask The Community

I hope I will get any response from Payoneer team here... I have already created couple of tickets, but unfortunately didn't get any response... I tried to chat... Chat wasn't successful - I have been waiting for 15 minutes to connect with manager and his reply was I do not understand your ticket as it was created not in English (question why do you have language options for than????). I received payment from Payer, however systems shows it's status - Missing information, please contact Customer Support. I provided requested information, but still didn't receive any answer...

Looking forward to hearing from Payoneer team.

Tickets are 160831-016155 and 160828-005449.

Payment number is 30102417