missing information, please contact customer support

sajid77
Member Posts: 26 ✭✭
Hi,
Yesterday one of my payers, sent me a personal load . Payment number 30523298.
After verification, I saw the message "Missing information, please contact Customer Support"
Then I ask my payer to check his email, he confirmed me he recieved an email from Payoneer and will take care of things. After one hour he emailed me and said me he sent documents to you.
So I would like to know: Why on status I still see "Missing information, please contact Customer Support"?
Yesterday one of my payers, sent me a personal load . Payment number 30523298.
After verification, I saw the message "Missing information, please contact Customer Support"
Then I ask my payer to check his email, he confirmed me he recieved an email from Payoneer and will take care of things. After one hour he emailed me and said me he sent documents to you.
So I would like to know: Why on status I still see "Missing information, please contact Customer Support"?
0
Comments
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Even after more than 24 hours of my query still no reply from payoneer .0
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Even after more than 48 hours of my query still no reply from payoneer .0
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I'm in the same situation , I contacted them yesterday , no news until the writing of these lines0
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And I'm in the same situation , I contacted them four days ago , no news until this time0

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