Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Address varification with utilities bill is problem

ranjudhk Member Posts: 1
edited September 2016 in Payoneer in Bangladesh
Payoneer asked me to provide the utilities bill which belongs my name and address.
But I am living at Dhaka as a tenant. All bills comes under landlord by his own name. Unfortunately, Payoneer cannot accept a bank statement, credit card statement or a mobile phone bill.
All Bangladeshi national ID card are in Bangla except the name, And the card is mentioned under permanent address.
So, how can I do prove my private address ? Please let me know if any body know the solution. My card almost blocked and I am not eligible until provide the address verification.
Thanks Advance !


  • Golam_Azam
    Golam_Azam Member Posts: 95 ✭✭
    Hey ranjudhk,
    Utility bill is not acceptable because of address problem. You need to verify payoneer account using Bank Statement. Keep in mind that the name and address must be same to your payoneer address. 

    Thank You!

    Golam Azam
  • nikkica
    nikkica Member Posts: 1
    What is the Utility bill? Can we send the passport instead...
  • Arina47
    Arina47 Member Posts: 1
    I can found my EUR account in the global account? why?