My card is blocked

epomag Member Posts: 1

Two weeks ago I saw in my online account "Your card is blocked". I sent 3-4 mails to payoneer customer care department to tell me whats is the reason for they blocked my account but no answer till now.

Număr de referință: 160908-018047
Reference Number: 160915-004630
Număr de referință: 160916-015834

They engaged to provide me an answer in 3 business days or once time even in 12 hour but nothing from their side.
What I suppose to do?
I tried also to chat but just in Spanish and Russian....