Payment Delayed

HarpreetSingh

Hello All, Usually i was getting all my payouts in just 1 or 2 days from payoneer, But my last transfer was on 14 sep 2016 from payoneer and still i am not ale to find that transaction onto my bank's statements, Recently on 19 sep 2016 i got an E-mail from payoneer customer support with a transaction receipt which says that the transaction status is returned and cancelled, However when i talk to my bank's representative, She said that the transaction didn't even hit the bank, It's not even in the pipeline . So i am worried about the actual status of my transfer with reference number 14796068.
Please suggest what should i do
Thank you...