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I don't have pin number to making the payment to my payoneer account

Hello Payoneer, could you please let me know what is happing, I want to making payments to my payoneer account but I don't have any pin number from payoneer account how I can bank in the money, to my payoneer account, please send me a message to resolve this issue, I hope you value your reputation and can resolve my issue fast, Our business are stopped due to this service