What is a merchant account and why do I need it to receive the payment?

riffaz

I am an individual and doing some freelancing.
I started to use Payoneer since last month.
I've received two invoices paid by the same clients last month.
I sent another invoice today for the same client and he paid.
But I received an email and it said "Information Required to Receive a Payment".
When I click on the link from email it goes to "Merchant Application Form"

What is my current account type and what is a "Merchant Account" ? :/

As I'm very early stage and just a single person I do not have a website but website field is mandatory on that "Merchant Application Form"
How starters like us can afford that or receive payments without a website? :(

Since I was able to receive payment for my last two invoices from the same client by last month, why do you require this step suddenly? :#

If it is necessary how can I fill up that form and submit when I do not have a website? :/

How long will it take to credit my money to my Payoneer account after I submit this form? :o

and I am working for a UK company too.
I've received their 1st payment on the same day the salary paid on last month.
They pay every 8th of a month.
Will it take some extra time or need to process any other steps like this again when they pay the next salary (08th of Oct 2016) ??? :'(

theoneandonly

Interestingly, I am experiencing a similar PROBLEM right now and I on the verge of GETTING MAD!!

theoneandonly

Why can't the PAYONEER guys help us when we need them most? They take AEONS to respond to messages!

Alokin

Same happened to me today. How long did you have to wait for resolution?

sammyblackwiseman

I have the same problem..I'd really like to know what's going on, my payments have been pending for two weeks now

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