I 've Forgot My Payoneer Account's Password

hi , i've recieved my payoner card its been 4 days , but i forgt my password and security question to login my account and also i can't rest my password..
so what can i do ? and how can access my account to continue the Step 3: Delivery . AND activate my card .
i sent 3 messages to support team and no answer .. pls if you can help me as soon as possible reset my password