My Card Has Not Arrived In The Specified Date

nounounounou Posts: 5Member
my card has not arrived in the specified date (15/11 <> 22/11)
is this normal?
What should I do to make sure it gets the card?

Comments

  • DavidDavid Posts: 3,556Member ✭✭
    nounou wrote:

    my card has not arrived in the specified date (15/11 <> 22/11)
    is this normal?
    What should I do to make sure it gets the card?


    Please note that sometimes postal delays cause the card to arrive later than expected. Please wait till November 29 and if the card does not arrive by then please contact our support department about issuing a card.

    Sign up for Payoneer and the US Payment Service

  • nounounounou Posts: 5Member
    we are at 29/11 and still not have reached my card ...
    What can I do?
  • nounounounou Posts: 5Member
    answer please ...
    my card has not yet arrived!!!!!!!!!
  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭
    If the estimated shipping date has passed, it's possible the card was delayed in your local postal system. I would suggest contacting our customer support department to arrange delivery of a new card: http://www.payoneer.com/contactUs.aspx
    Nissim
    Director of Community at Payoneer
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