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What are "Pre Authorize Transactions"?

Moin
Moin Member Posts: 8 ✭
in Ask The Community
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Answers

  • Nissim
    Nissim Administrator Posts: 3,602 ✭✭✭✭✭✭✭
    Warning No formatter is installed for the format ipb
  • Hengly
    Hengly Member Posts: 1 ✭
    edited April 2017
    But mine last for 1 week now and still not expire and release the fund back? and there are 3 of them, each charged $1.01. Please help
  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    @Hengly said:
    But mine last for 1 week now and still not expire and release the fund back? and there are 3 of them, each charged $1.01. Please help

    7 working days = 10 days.

    The magic number in this case is 10 days when talking about a pre-authed transaction. If after 10 days the transactions are not automatically released, you should contact Payoneer support for assistance in reversing the charges.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • ninui
    ninui Member Posts: 2 ✭
    I had a transaction that was supposed to be a holding payment from a merchant but then, I was automatically charged to my account 2 days after that, how could I open a dispute or any solutions regarding to this issue?

    thanks

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