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Average answer time of customer service? e-mail experiences

sophie26
sophie26 Member Posts: 20 ✭✭
edited November 2016 in Ask The Community
Please help me and share with me your experience about customer care.
I am desperate. English is not my native language. I cannot call payoneer but I have a problem.
I send a message, because live chat never works. No answer.
How much time should I wait?
Surprisingly.. I need my money.
Please anybody help me. :(

Comments

  • rusho
    rusho Member Posts: 7 ✭
    Why YOu can't call Payoneer customer care? Please call the customer care they help you as much as the can. Their phone support is really greate. YOu can call them by using this number 1-800-251-2521. Thanks!
  • sophie26
    sophie26 Member Posts: 20 ✭✭
    Thank you so much for your answer, I am really appreciate that.
    Is this number free to call?
    English is not my native language, and unfortunately I am not able to speak confidently..

    If you have experience with e-mail problem solving please don't hesitate to share with me. What is the average waiting time?
    Thank you.
  • sophie26
    sophie26 Member Posts: 20 ✭✭
    I mean "free to call" = no cost

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