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Super Slow Support

abdulfahad661
abdulfahad661 Member Posts: 1 ✭
in Ask The Community
Hi,

Its more than a week now haven't heard from the support on my documents verification...they said you will hear within business day but the whole week passed and still no response the reference number was 161111-001885

Comments

  • aalovelybebe
    aalovelybebe Member Posts: 61 ✭✭
    abdulfahad661 said:
    Hi,

    Its more than a week now haven't heard from the support on my documents verification...they said you will hear within business day but the whole week passed and still no response the reference number was 161111-001885
    sorry to hear this, if you dont recieved any mail from payoneer just call the CS for further assistance for this matters.
  • tomkk
    tomkk Member Posts: 1 ✭
    Yeah, It is really slow and even if you get the chance to talk to them on their chat system (after waiting more than an hour), they couldn't give you enough information and they can't help you at all. They say "This is done in the Account approval department or Payment approval department and there is nothing we can do". It has been more than a week since my payer sent me the payment, but there is no response from them until now. :(
  • ihathout
    ihathout Member Posts: 2 ✭
    YES, there is no answers to my questions

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