Can I transfer funds between my own cards?

I put the money I received in the payments I got into the 1st card that was given to my account and shipped to me, but that card never arrived and now I had to order a 2nd one. Is there any way I can get my money that is in the the first card that was never shipped properly to me? Payoneer charged me for placing the funds into the card, and they failed to deliver the card to me. So I have more than a hundred dollars in this card that I never received, and now I'm expecting a different card that has no funds in it. I've sent more than 3 emails to costumer support and got no answer whatsoever. HELP. I'd like to think that your costumer service is better than this...
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