Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Need The Six Character Authorization Code for online shop

Cannavaro
Cannavaro Member Posts: 1
Made a payment in www.endclothing.com with my Payoneer Card and received a letter:


Thank you for your payment with End Clothing.

To ensure we are offering a safe and secure service our payment system selects various orders to undergo further security checks.

Your order has been flagged by our security system and before we can ship your parcel out to you we require some additional information to verify the transaction.

Would it be possible for you to supply us with a Processor Authorisation Code related to your order? (This is a 6 digit code used by merchants to verify the genuine cardholder has placed this order)

To obtain this code you need to call your bank (the phone number will be on the back of your card) and ask for the processor authorisation/purchase code relating specifically to your order with End Clothing or our trading name Ashworth&Parker.

Please send this code via email and once we have received the code, we can match it against the transaction details on our system to release your order.

If we do not receive the requested information within 48 hours from the date of order placement, then your order will be closed and refunded back to your original payment method

We apologise for the inconvenience this may cause however these checks are in place for your security as well as ours.



I wrote to Payoneer Support Center, but there is a silence (( I need to send this code urgently, because my order could be cancelled (