Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Suddenly receive tab dissapeared

Rainkash
Rainkash Member Posts: 1 ✭
in Ask The Community
Good day friends, I was using this payoneer account regularly, then I needed to request payment from a client, but I can't see the "Request a Payment" tab under the "Receive" menu in my Payoneer Account. I used to see it there, i've requested payments before, last one was cancelled, i dont know how, and now i cant receive anything. How do I get this solved?

Comments

  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    The only reason this would happen is if the line of work related to the payment you received is not supported by the Global Payment Service or Billing Services. 

    You can find this in our FAQ page and on our terms and conditions.
    If the payment you received is not associated to the none approved services, convay this message to Payoneer support so they can review your case once more. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

Categories