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Why my bank account is not approved yet?

Hey, It's been 3 days that my bank account haven't approve. 2 days before my friend got his account approve in 1 day. C'mon Payoneer your service is so poor. I have 4 kids and my payments are on getting late and late. Please approve my account as soon as possible otherwise I wouldn't be able to pay my bills, feed my family. Please for god sake it's a request.

Cutomer's Id: 17828637