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Payout problem

hi, i got my Payonner Card yesterday,activated it on Payoneer and then I followed the steps Chaturbate gave me for the payout, but have a problem during step 2, I received this message:
"You cannot connect Zmedianow to this Payoneer account. Please apply for a new Payoneer account through Zmedianow using a different email address."

I already Contacted Payoneer support, but i'm still waiting for an answer. Does anyone know anything about this problem?, is there anyway to fix it? i read that i'd have to register again on Payoneer and get a new account, but when I try to do that i get this message "We allow only one account per person." so I don't know what to do. I also read that there is some kind of "restrictions" with websites or accounts for adult related material, ¿Is this true? ¿what's the solution?

I hope somebody can help me