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linking payoneer card in maxbounty problem

Hello Today I attached my payoneer card with maxbounty as payment method because they change their old payment processor . and it succcesfully added in my payoneer funding source but the problem is maxbounty did not got my payoneer info . and i have same similar issue with cpalead . and whenever i try to attach it again it shows "Oops! It looks like you’ve already submitted your Payoneer application.
To log in to your account please click here.
If you did not receive your card, or are unable to access your account, please contact our Customer Support department." Please help me to solve this issue .
thank you