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Prepaid card for EUR balance

prudkov
prudkov Member Posts: 1 ✭
in Ask The Community
Hi,
Payoneer support just added EUR balance to my account and I would like to order prepaid card for withdrawing money that I will receive in euros. I was told by someone on this forum that Order Card option should be beside Help link in upper right corner of Payoneer interface, but that link is missing on my account. I still didn't receive any money on my EUR balance. Is that the reason I can't order Prepaid card for EUR balance?

Best Answer

Answers

  • bloupdot
    bloupdot Member Posts: 5 ✭
    No one has a euro payoneer prepaid card?
  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    Hey guys,

    The option to order a Euro prepaid Mastercard becomes available once you have withdrawn 50 Euro's into your Payoneer account. The option will appear automatically once the threshold has been reached.
    There is no fee for ordering the card, however Payoneer does require its users to have some level of activity before the card can be ordered.

    For account holders who have the option to withdraw the funds to their local bank, you can withdraw the money to your bank way before the card is ordered or is activated. The minimum threshold for withdrawing the funds to your bank account is the same for ordering the card.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • Zoran_Davidovic
    Zoran_Davidovic Member Posts: 2 ✭
    > @Adam_Payoneer said:
    > Hey guys,
    >
    > The option to order a Euro prepaid Mastercard becomes available once you have withdrawn 50 Euro's into your Payoneer account. The option will appear automatically once the threshold has been reached.
    > There is no fee for ordering the card, however Payoneer does require its users to have some level of activity before the card can be ordered.
    >
    > For account holders who have the option to withdraw the funds to their local bank, you can withdraw the money to your bank way before the card is ordered or is activated. The minimum threshold for withdrawing the funds to your bank account is the same for ordering the card.

    I have 300 euros stuck on my EURO account with no option to withdraw or to order card. Please help me.

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