Transaction pending for 9 days,

silveradensilveraden Member Posts: 1
edited April 2018 in Ask The Community
I have a pending transaction for 9 days now. The seller rejected my payment but payoneer still put the money on pending list.

Another thing is, I contacted support through sending a message but the thing is, their is no option for other questions not listed. They just replied to me automatically with irrelevant answers...

Hope someone here help me....



  • svishal121svishal121 Member Posts: 3
    Hey Bro Have you received the payments? Please tell me because I have same problem
  • Cristale_PayoneerCristale_Payoneer Administrator Posts: 1,287 ✭✭✭✭✭✭✭

    Dear @silveraden and @svishal121 a transaction is pending authorization before being charged by the merchant, but in your case, because the transaction has eventually been declined, the funds should released back to your balance until the settlement date. In order to know which date is that, you can contact the support center and a representative will verify the details of this specific transaction.

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