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my payonner account was blocked and than deleted i do not know what happened

maybe i was hacked? why it happened? i received this mensage in my email. since it i can't login and not even receive my money.

Dear edmilson Esp santo da hora,

Your account was closed for undisclosed reasons (you violated the terms & conditions of Payoneer).
We will not be able to provide you with our services at this point and cannot elaborate on the fraud process.

I'm sorry for your experience and that you aren't able to use the service.
Our decision is final and irrevocable!

For any question, replay us to this email.

Thank you,Payoneer Customer Support