Login, Transfer & Card Issue!

Abid H.Abid H. Posts: 6Member
Hi there,
I am Abid from Bangladesh. I got approval for payoneer MasterCard at the beginning of this month and still waiting to get the card as it says to wait minimum 25 days. But is there any way to be sure that the card in on the way of my door?

My main problem is that I can not login to my account. I tried, but I forgot the password. I tried to remember and login. But now I have only one login left before it blocked. Can anyone tell me exactly what does it mean? And I also tried to reset password but it asks for the last some digit of my card. But I have not yet got the card in hand, how I can know the digits? Please help me out.

Another thing, I read here that it is possible to transfer money from Paypal to Payoneer Card. Is it really possible, how and is it costly? And how the virtual bank account actually work? And also I am not from USA. If it is really possible, then it will be really great for me. Then I don't have to wait for any second MasterCard such as Paypal MasterCard. Otherwise I have to wait and ask my relative living is USA to collect the card and so many hassle.

Also, I heard that it is possible to transfer money from a debit card to payoneer MasterCard. But is it possible to transfer from payoneer to my country bank account or to debit card?

And I am totally new, so it may seems silly question but I guess I can purchase anything from my local shop or can order food via mastercard, right? Actually I don't have much knowledge about using the cards and confused between credit card, debit card and debit MasterCard. I also heard about some pin code of cards that I should not tell anyone. What kind of pin code is it? And is it the same as the digits on the card? Any suggestion or help?

Thanks and best regards,
Abid H.

Comments

  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭
    edited September 2011
    Hey Abid,

    From the day you receive the e-mail confirmation notifying you that your account has been approved, it can take up to 25 business days for international card shipments, or roughly 6 weeks. The actual shipping time depends on your local postal system and how quickly they process it, however if it gets to taking more than 6 weeks please contact our CS department.

    Once you receive the card you will be able to reset the password, and if for any reason you don't get the card our CS team will be able to assist you in resetting it. As you don't have the card yet, the online My Account wouldn't have much use yet anyway.

    Regarding PayPal, you can use your card to verify a PayPal account however we do not currently support loading directly from PayPal to the prepaid card. We do have a US Virtual Account pilot program which can allow you to receive payments via ACH, which you can apply for once you receive at least 3 partner/affiliate payments.

    Once you receive at least 1 payment, you can then begin receiving Private Loads via our website, which accepts Visa/MasterCard.

    Lastly, the card is a prepaid debit MasterCard card and can be used at any location worldwide that accepts debit MasterCard (including online purchases, local shops, restaurants, etc). It works like any debit MasterCard. Your 4-digit PIN, used when making cash withdrawals, will be selected during the card activation process.

    Thanks,
    Nissim
    Director of Community at Payoneer
  • Abid H.Abid H. Posts: 6Member
    edited September 2011
    I am really sooooooooooo much glad that I finally got the card.. I can't explained how much I am glad, because I am new in web developing world, and this is my first payment card in my life. ha haa.. Really thanks to payoneer and hope payoneer will keep helping me always. I also loved your customer service because you clarify deeply about the fact. And thanks again.

    And about paypal, I can verify it once I have ACH?

    Anyway, best luck payoneer and also to me.. :D And hope, there will be not further problem and hope I can easily use the card. And to everyone, pray for me. <img class=" />
  • Abid H.Abid H. Posts: 6Member
    edited September 2011
    one more ques,
    can you let me know how I can disapprove or unattach payoneer with third party? I mean, suppose I used the card for any monthly subscription. But after some month I don't want that. Then how or what can I do so that they can't charge my payoneer card anymore. In short, how I can revoke their rights or access to my card?

    And can you say a bit about the 'Authorized Signature' in the card?
  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭
    Hey Abid,

    I'm happy to hear that you received the card ;)

    Once you receive (3) partner/affiliate payments and are accepted to the US Virtual Account pilot program, you can use the VBA to receive ACH transfers.

    In regards to your second question, if you have your card listed as a payment method for a subscription/service, the way to remove it is by contacting the merchant and telling them to remove the payment method. If any merchant refuses and begins charging your card without authorization, contact our CS department for assistance.

    Thanks again, and enjoy!
    Nissim
    Director of Community at Payoneer
  • amrantexamrantex Posts: 3Member
    Hi, Bangladeshi friend. I am Bangladeshi from uttara. I sent a request for getting a card. but I didn't get it.
    How I get this card. help me to get this card. thanks
  • Abid H.Abid H. Posts: 6Member
    You have to wait several days and be sure that you have given exact postal code and other details correctly. When you have applied and get approved? Did you get any notification or email that you have been approved? If yes, when you got?
  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭
    Abid H. wrote:

    You have to wait several days and be sure that you have given exact postal code and other details correctly. When you have applied and get approved? Did you get any notification or email that you have been approved? If yes, when you got?


    As Abid mentioned, you will get an e-mail confirmation once your application is processed, after which international shipping can take 15-25 business days.

    If you didn't get the e-mail confirmation, I suggest you contact CS for an update as to the status of your application.
    Nissim
    Director of Community at Payoneer
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