Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Withdrawal Is on Hold

Hello Support Team,

I have requested for withdrawal but i got this message.

You recently provided details of a bank account that is not in your name. We require additional information regarding the bank account owner in order to safeguard your Payoneer account and process your withdrawal.

Please fill out this short form to complete the transaction.

Actually this is my own account but my sir name is different in my account name as I got married & i adopted my husband's name.

Anyways i filled the form but didn't get any message so far.

Please help me.