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Est load date

stranger123
stranger123 Member Posts: 1 ✭
in Ask The Community
I received a payment from my client on 02/02/17 it currently say "Processed, Est load date on 02/03/17 6:03:04 AM" so it's been 5 days and payment is still not loaded onto my account any help on this would be appreciated.

Payment ID : 37858738

Comments

  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    If the payment is supposed to be loaded and it has yet to occur, it might be because Payoneer is reuesting for additional information from you. check your email for anything that may have been sent to you recently.

    If that is not the case, contact Payoneer customer care directly so they can investigate your issue and assist you in crediting the funds to your account. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

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