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Changing of the prepaid card

modifaya
modifaya Member Posts: 1
Hello Fam,
Can one request for a change of the prepaid card from the old version considering most ATMs in my country are rejecting it? I have the old blue ATM card.
Please advise.
The card is also set to expire this year in May.
Thanks in advance

Comments

  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    Hi there, when you order the new prepaid card, you should be receiving the new branded card that Payoneer currently issues. 
    If your card is set to expire in May, you should be receiving the option to order a new replacement card in March as the option becomes available 3 months before the card is set to expire.  

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.