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locked my account since 1 month

zakir Member Posts: 1
Hello Team,
My account is locked and i send email unlocked my account to support. They want my NID screen shot. I already send it. It 20 days past i not get any update email my account unlocked or no.
Can any one know it how much time Payoneer want unblocked my account. can they take for unblocked 2-3 month