Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Can't use my prepaid card on eshops, paypal,...

Bdji Member Posts: 1

I received a new card a few weeks ago, activated it and loaded it with money.

I can't buy things online in great or little eshops (amazon for example, and tried a lot more), but i can get money in any ATM.

My prepaid card is useful to do business online, if i can't spend my money on the internet it will become useless. How could i resolve the problem ?


  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    The card can be used online for most type of consumer purchases. The only issue you may come across is a merchants credit card requirement. While this is not a common issue, this can occur with a handleful of sites.

    If you happen to run across a site that does not support a prepaid card, you can bi-pass this by connecting your prepaid card with an ewallet such as Paypal and pay the website through Paypal.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.