What is the approximate date of annual card maintenance fee

istiak07istiak07 Posts: 2Member
Hello Payoneer Forum Members,

I activated my Payoneer card on January 28,2016 and my card was first loaded funds on May 27,2016 from Fiverr.

I want to know that what would be the approximate date of annual card maintenance fee ?
After January 20,2017 my upcoming card loading with funds date would be March 14,2017.

I am afraid that my card would be loaded with a $70 and a $29.95(my annual card maintenance fee) would be automatically deducted.Whereas I am badly in need of the full money.

I am confused that will that date would be January 28,2017 the date 1 year ago I activated my card.
Or,
Will that would May 27,2017 the date 1 year ago my card was first loaded with funds from Fiverr.


Also I have another question.I got that card from my friends affiliation link.But unfortunately in the past 1 year I could not load my card about $100 from marketplaces.It was near about $80.But within 1 month that target would be achieved from marketplace.

So will I get that $25 bonus or not?

Please help me.
Thanks.

Best Answer

  • Adam_PayoneerAdam_Payoneer Posts: 1,109Administrator ✭✭✭✭✭✭✭
    Accepted Answer

    The date the annual fee is deducted depends on the account type you have. The date the fee applies is based on when you receive your first payout. So for instance if you were to receive your first payment today (03/05/2017), this would be the date the annual fee will be based on.

    If you applied for a Payoner Mastercard account, the annual fee will be deducted at the start of the billing cycle. This means that once you have $29.95 available in your balance, the fee will be deducted.

    If you applied for the Payoneer Bank Transfer account and you ordered a prepaid card as a secondary service option, the fee will apply at the end of the billing cycle. This means that if your first payout was on 03/05/2017, the annual fee will be charged on 03/05/2018.

    You can contact Payoneer support directly to see when exactly the fee will apply for your account if you are unsure, although you can check your payment history to figure this out on your own.

    As for the referral link, it is only valid for one year when you apply. This means that if either you or your referral do not earn your first $100 within the first 12 months, the $25 bonus reward will not be credited to your account. With that said, you can always refer other users to sign up in order to cash in on other sign ups.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

Answers

  • istiak07istiak07 Posts: 2Member
    Thank you very much for your answer.Very detailed and I got all I wanted.
    Thanks.
  • aliazharaliazhar Posts: 2Member
    > @Adam_Payoneer said:
    > The date the annual fee is deducted depends on the account type you have. The date the fee applies is based on when you receive your first payout. So for instance if you were to receive your first payment today (03/05/2017), this would be the date the annual fee will be based on.
    >
    > If you applied for a Payoner Mastercard account, the annual fee will be deducted at the start of the billing cycle. This means that once you have $29.95 available in your balance, the fee will be deducted.
    >
    > If you applied for the Payoneer Bank Transfer account and you ordered a prepaid card as a secondary service option, the fee will apply at the end of the billing cycle. This means that if your first payout was on 03/05/2017, the annual fee will be charged on 03/05/2018.
    >
    > You can contact Payoneer support directly to see when exactly the fee will apply for your account if you are unsure, although you can check your payment history to figure this out on your own.
    >
    > As for the referral link, it is only valid for one year when you apply. This means that if either you or your referral do not earn your first $100 within the first 12 months, the $25 bonus reward will not be credited to your account. With that said, you can always refer other users to sign up in order to cash in on other sign ups.


    Greetings, Adam.

    So if i had my first payment on september 2016. Will my fee be charged on september 2017?
    I first signed up for the bank account service after that i ordered the account.

    Ali
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