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Airbnb does not accept my existing Payoneer account.

ebrumetin
ebrumetin Member Posts: 1 ✭
in Ask The Community
I tried to add a new payment method in airbnb and it gives me the error " You cannot connect Airbnb to this Payoneer account. Please apply for a new Payoneer account through Airbnb using a different email address." when I try to add my existing Payoneer account. Is it because Airbnb and Payoneer has a deal that I am being asked to open a new card? There is no explanation whatsoever regarding WHY they would not accept it.
I would be amazed if everything worked smoothly when it comes to Payoneer and Airbnb though...
Any help?

Answers

  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    I do agree with you that when you sign up for a service directly or through a partner company, the process should be smooth as silk. In your case however, it just sounds like that the account you orginally set up is just not compatible in adding the Airbnb funding source.

    This is not something that is common and what I recommend you do is contact Payoneer and see what can be done (maybe this can give you a clearer answer on the issue). Although considering the message you received, it might be easier just to set up a new account all together.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

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