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Address bar not working

mikeratt
mikeratt Member Posts: 1 ✭
in Ask The Community
Hi. I'm having a problem with the street address bar. It won't accept my street that I type in. I'm in Spain. Does that have anything to do with this?

Answers

  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    Hi Mike,

    When entering your address, you need to make sure to enter your address in English characters only. In Spanish you may have some characters that have special signs which cannot be registered. This may explain why you are getting the error message.

    For instance. dirección, has a special character in the "o". So what you would need to do in this case is write direccion using the US/UK keyboard so the special character won't prevent you from entering the address.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

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