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Card Declined by the Issuer

umerhqureshi
umerhqureshi Member Posts: 1 ✭
in Ask The Community
I recieved my card yesterday i activated it but whenever i am trying to connect it woth paypal or freelancer.com it shows me an error. For payapal, it shows that Card declined by the Issuer. I dont know why is this happening. PLEASE GUIDE.
Thank You in advance.

Answers

  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    Did you have any money in your Payoneer account before attaching it to your Paypal account?
    Keep in mind that the Mastercard you received is a prepaid card and not a credit card. Unlike a credit card, you need to load funds in advance to the card prior to being able to use it. Once you receive payments to your Payoneer account, you will be able to access it with your Prepaid Mastercard.

    As for Freelancer.com, if you are planning to collect your earnings from them, it is not done through the card. You need to use the US Payment Service details in your Payoneer account and add them to your Freelancer.com account as your bank account details. Once the funds are received, they will be loaded to Payoneer and accessed through the card that was issued to you.

    You can view your Global Payment Service details by going to the “Receive” menu and selecting the "Global Payment Service" tab.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

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