Can't see order new card button

Vedin

First of all my card is about to expire and I can't see new card order button and second I want to use old card details because my bussiness is registered within this card details would that be possible ?

Adam_Payoneer

Sorry for the late reply.

You should see at the top of the page in your Payoneer account a message advising you that your card is about to expire. Click on that message and follow the on-screen instructions to request a new card. If you don't receive the message or are having difficulties using it, you should contact Payoneer support to see what is required of you before a new card is ordered at no cost (there is no replacement fees for expired cards).

As for reusing the old details, I am not sure if that is possible. Even if it is, remember that a new card will have a newly assigned expiration date and CVV on the back so even if the 16 digit card number is the same, you would still need to update the rest of the details.

Adam_Payoneer

@Vedin said:
Hey thanks Adam ! I have one more question my payoneer account/card is connected with upwork am I going to receive money on payoneer without problems even if I got new card ?

No issues at all. Once your new card is activated, your current balance and future payments will all be accessible through the new card. It may take 5-15 minutes for the balance to reflect in your account balance history, so no need to panic if you do not see the balance reflect on the new card right away.

KazPayoneer

Hi there, are you having an issue ordering or renewing a card? It may be due to the type of card you have. When you can, please send a personal message so we can check.

Vedin

Hey thanks Adam ! I have one more question my payoneer account/card is connected with upwork am I going to receive money on payoneer without problems even if I got new card ?

jawadalholibi

 I have a 55$ balance, but still I can’t click on the order button or tick the terms and conditions