Payoneer payment rejected $80 and it didn't get back to my bank account

awaismemonawaismemon Posts: 3Member
It's been over a month from now on that i have loaded my payoneer account through credit card but it rejected my payment and said "This payment has been returned to your original method of payment", but i did not receive it, it's been over a 35 days.

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  • Adam_PayoneerAdam_Payoneer Posts: 1,109Administrator ✭✭✭✭✭✭✭

    Contact your credit card provider in regards to the transaction in question. There is always the possibility that the funds have already returned however the indication for it that it was may have been missed.

    If they confirm that the money did not return, contact Payoneer to see what is happening with the transaction. If possible, get a statement from your card provider that show that the transaction did not return to your credit card account.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • awaismemonawaismemon Posts: 3Member
    yes i have contacted bank also but they said money your sent didn't returned as many months have gone by, so kindly if possible check the transaction
    Transaction ID : 39491272
    Transaction Date: 03/04/2017
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