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Look Like skrill is better than Payoneer

odeh111
odeh111 Member Posts: 4 ✭
in Ask The Community
I am a freelancer from upwork.com, and a user of skrill for more than a year, all this time I was unsatisfied with the fact that there support take 2-3 days to get a response, but at least you get one at the end.
recently upwork removed skrill (they say because the support and the service does not match with what they want) , and we were left with payoneer as a payment option, at the beginning I thought this might be for good but no, skrill very slow support is much better than the dead support by payoneer, I am waiting more than 10 days for a response and never got one.
at least they should have a good support system since they charge monthly fees .... etc.
Our problem is that there is no other option to use, and that is why we stick with payoneer, but the moment there will be one, no one will keep using a service that charge you monthly fees and has the worst support system.
** what kind of support make you wait on live chat for an hour and when your turn come the cancel it ? and there live chat start 6 AM, tried to enter 6 AM, found a huge number in line ! look like is just a number game ** :( :(

Best Answer

  • odeh111
    odeh111 Member Posts: 4 ✭
    Answer ✓
    After a long time, card is approved.
    but still the customer support is the worst here

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