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Anybody been declined with no explanation?

pamcakes
pamcakes Member Posts: 3 ✭
edited April 2017 in Ask The Community
I tried to open a payoneer account, but I was declined. I sent a message to ask why and I've received no explanation or reply, or asked to provide more information.

I realised I had started a payoneer account a while ago and I must have been accepted but I never used the account, when I tried to log in it said I'm locked out of my account, I also messaged payoneer about this as well with no response. I wonder would this have anything to do with why my new account was declined,

Has anybody had a similar experience?

Application reference 20719905.
Reference Number: 170412-016583

Thanks

Pamela Gormley

Answers

  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    Hey Pam,

    It can happen for an account to be declined at first, mostly commonly if you already had an old application in the past. In this case, you should contact Payoneer support as you have already done and they will get back to you as soon as possible to assist you.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • pamcakes
    pamcakes Member Posts: 3 ✭
    I thought that might be why I was declined. Ok I will wait for reply thank you

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