Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Missing money? Not sure which fees took alot of my money.

Riy1
Riy1 Member Posts: 2
edited June 2020 in Ask The Community
Hi

I recently received my card and loaded $50 from upwork. I had $49 which is all fine. Then I purchased a photoshop subscription online which is $10. After that I was left with $39, which still makes sense.

Then I decided to order some food, which totaled up to R235 in my currency. using the market rate, that should equal $17.5122.

So $39-$17.5122 = $21. The problem is that my account was left with $12.6.

What happened to the other money? and will it always be this expensive when converting currency.

Also, My transaction history is empty, so I cant see the details of the transactions that happened.

Thank you for your help

Best Answer

Answers

  • Riy1
    Riy1 Member Posts: 2
    Okay thanks. It was sorted by looking at pending transactions