Missing money? Not sure which fees took alot of my money.

Riy1

Hi

I recently received my card and loaded $50 from upwork. I had $49 which is all fine. Then I purchased a photoshop subscription online which is $10. After that I was left with $39, which still makes sense.

Then I decided to order some food, which totaled up to R235 in my currency. using the market rate, that should equal $17.5122.

So $39-$17.5122 = $21. The problem is that my account was left with $12.6.

What happened to the other money? and will it always be this expensive when converting currency.

Also, My transaction history is empty, so I cant see the details of the transactions that happened.

Thank you for your help

Adam_Payoneer

When using the card, remember that the transaction history will not be updated in real time and it can take up to 2 hours to be updated at times.
If you do not have a pure card account (meaning you had to order the card after the account was approved), you need to make sure to select the last 4 digits of the card you receive from your Payoneer account to view your transaction history.

Make sure to view both the completed transactions and pending transactions. If one of the transactions you see you do not recognize, it is important that you notify Payoneer of this right away so they can secure the rest of the funds on your account.

Riy1

Okay thanks. It was sorted by looking at pending transactions