Removing My Payoneer Card from my fiverr account

i would like to tell you that , there is nobody is response to my email since one month,, anyway i had add a unapproved card to my Fiverr account by mistake , and i want to replace that card with my approved card. i called the Fiverr website and they told me only Payoneer team can do this.. please help .. thanks
Answers
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When submitting a new ticket, make sure to check your inbox and spam folder for any email responses. If you receive an automated response, make sure to reply to it so a live representative can get back to you as soon as possible.
The automated answers are designed to obtain additional information for a hastier resolution. so even if they do not answer your question, replying to it will ensure that someone will get back to you.
Regarding the issue you described, this is something that a Payoneer support member needs to take a look at so they can advise you on what needs to be done.
Happy and willing to answer general questions.
For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.
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please remove my payoneer card from fiverr account. this is my payoneer ID
[email protected]0

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