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Limit on my account balance?

blagoja1
blagoja1 Member Posts: 1 ✭
in Ask The Community
Hello Payoneer Community. I tried to access the live chat for 10 times and it was not possible so I decided to post here. I started recieving bigger payments. A friend of mine told me that there is a balance limit of $10.000 on payoneer. Is this true? If so, can I somehow make this limit bigger? My balance will be $10k soon and I don't want to withdraw my money. Even if I do, ATM's in my country allow only $400 daily.
Also, will I not be able to recieve funds anymore if I reach the $10k limit? I want to know more about this if there really is a limit. Thank you. :smile:

Answers

  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    Hi there,

    Your friend may have mislead you slightly. The maximum card limit for the MasterCard at any given time is $10,000. Any excess funds loaded to your Payoneer account is held on your Payoneer account which is then used to refill the card to $10,000 every 24 hour period.

    There is no limit to how much money you can have stored on your Payoneer account at a given time, only a limit to how much can be accessed on the card every 24 hours.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • chhaya
    chhaya Member Posts: 2 ✭
    hello Payoneer if so the money that earn from our business when paid into Payoneer account holding All of amount if more than 10k $ , so if we have 1 million $ we need to take time about over 3month withdraw that money accordingly !
  • chhaya
    chhaya Member Posts: 2 ✭
    is there any other way to withdraw one day 100k $$ ?
  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi there. The available balance on the Payoneer prepaid MasterCard card is limited to $10,000. When an account has more than $10,000 in it, you will be able to see the full amount by logging into your Online Payoneer account on the Payoneer website and checking:

    • "Card Balance" - will show $10,000
    • "Account Balance" - will show the full amount.

    When exceeding the card balance limit, "Load to card" transactions will show on your transaction history page. These are internal transactions that occur once every hour in order to replenish your card balance.

    The daily usage limits are set in accordance with regulations set by Payoneer, MasterCard®, and our regulators and cannot be increased. Specific ATMs may impose withdrawal limits of their own, as set by the bank operation the ATM. Fees need to also be considered for the limits and should be added to the amounts that you are attempting to access.

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