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2500 $ lost while sending a cash amount to friend !!

mirabhd
mirabhd Member Posts: 2 ✭
in Ask The Community
The issue occurred while I was sending money to a friend, and a message was shown just under the form that said "general error", so I thought that the money didn't get sent... After some time I logged into my account and there was like 2500 $ missing,

I've contacted the Payoneer support multiple times via a direct call and live chat, but for the main support ticket I still haven't got any kind of status update, they are saying that it is expedited and that their development department will review the bug.

It's getting ridiculous, at first it was said that they will resolve the issue in 48 hours and it has been weeks now, I have money missing and don't have any other options than to bug their support every day until they resolve this and I get my money back.

any one help me please??
Thanks
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