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Payment Not cleared

Timefortheweb Member Posts: 1
I am using Paypal more than 12 years and I never face any problem. This is first time I am using Payoneer and getting lots of issue.

1> Some time it is showing USD payment disabled.
2> Some time showing GBP disabled.
3> Client sent payment approx 10 days and it is not cleared yet to my Bank account
4> I called support team repeated time, but now they are not receiving the phone as because they don't have any reply :smile:


  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    I am not familiar with the ways Paypal verifies all incoming payments to their system, but in regards to Payoneer, one thing you have to remember that unlike a persoalized service Paypal and other provides may provide to their users, Payoneer's service is purely business based.

    Because the core nature of Payoneer's service is to provide you with a platform for receiving payments for crossborder services you are providing, at times additional reviews may be required before a payment can be approved.

    Obviously 10 days is a long time and something that I can assure you that is out of the ordinary, but I can only speculate in regards to what may have occurred. I can only advise you check any recent emails you may have received from Payoneer as it may contain the answer that you are seeking in regards to why the payment is not being processed.
    Otherwise, contact Payoneer support and see what information is needed of you in order to begin receiving a smoother payment experience for future incoming payments.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.