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tomorrow will be 6th day I am waiting for bank confirmation

marioqq23 Member Posts: 3
edited April 2017 in Ask The Community
Hi there Im sorry but I already opened a similar topic and none helped me.

Whats up with 5 days waiting for bank confirmation? e-mail says couple of days, anyone knows whats going on?


  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    The most common reason why your request to add new details is still pending is because you are trying to add the same details you had before. In this case, you are supposed to receive an automated email that advises you on this. If you didn't receive it, most likely it went to your spam folder as your email provider flagged it as an automated system answer.

    If that is not the reason, you should contact Payoneer support directly to see why it is taking a week to approve newly added banking details

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.