Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

What is pre auth-transaction?

shcheeko
shcheeko Member Posts: 1 ✭
in Meet and Greet
i want to know about pre auth-transaction.I tried to withdraw my amount but in my account payoneer show the amount in pre auth-transaction.
Thanks

Answers

  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    An pre-authorization (a.k.a pre-auth), is basically a process of placing a hold on a certain amount of funds on your card until the transaction is cleared (settled). As with the majority of cases, if a merchant does not settle a transaction within 8 business days, the funds will become available once more on the card.

    Depending on the merchants agreement with MasterCard, the merchant may place a longer hold on the funds and even pre-authorize smaller or larger amounts than the expected transaction. This is more common with rental establishments such as hotels and vehicles.

    While pre-auths apply to all types of cards, it is most noticeable with debit and prepaid cards because the funds being held are from the available balance on the card, whereas credit cards the pre-auth is placed on your "credit".

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

Categories