[New User] Problem while trying to add another currency on my payoneer account

Toucancan

Hello,

Now I only have USD available on my account. I wanted to add another currency and I it led me to this link https://www.payoneer.com/campaign/apply-for-new-currencies/?missingcurrencies=CNH,EUR,GBP,JPY , after I filled that small form when I click "Apply Now" button - nothing happens, like it did not even sent the application for me to be able to use another currency.

Was my application even sent? Has anybody experienced something similar? If this don't work, will I still be able to apply for another currency?

I am just new user of payoneer, started recently and I think that I should better ask than to do something wrong here, just hope I haven't done anything wrong till this moment.

Thank you all in advance, hopefully somebody can help me. :)

Adam_Payoneer

Hi there, if you never received any email confirmation from Payoneer, it is safe to assume that your application was never completed. Try to reapply using the following link so you can have the USD, Euro and GBP currency details set up for your account.

Once approved, you can contact Payoneer support to request them to add CNH and JPY currency details.

Bojana

Where do we apply for a new/ additional currency? I need CNH

GianmarcoPayoneer

@Bojana Hello,

Thank you for your interest in the CNH payment service. In order to apply, please log into your Payoneer account, and perform the following steps:

1. Click on the "Receive" tab at the top of the screen and find Global Payment Service
2. Select "Global Payment Service"
3. Find the relevant currency you wish to add
4. Click "Request now" and follow the steps

Once you complete the form, we will receive your request. Please note that each request is manually reviewed and is subject to eligibility. The timeframe for review is 7 business days.