A payment was rejected due to "Rejected due to VBV/SecureCode" how to handle this?

neo77xneo77x Member Posts: 2
I got a payment from a client in Sri Lanka. But the payment got rejected due to "Rejected due to VBV/SecureCode"

What steps need to be done to get past that VBV/SecureCode issue?

Best Answers

  • neo77xneo77x Member Posts: 2
    Accepted Answer
    Is that payment will refund to Client ?

Answers

  • Jason_PayoneerJason_Payoneer Administrator Posts: 106 ✭✭

    In this case, the charge attempt by Payoneer was not approved by the loader's card issuer. In order to resolve the issue the loader of the payment was asked to contact their card issuer for further details.

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