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A payment was rejected due to "Rejected due to VBV/SecureCode" how to handle this?

neo77x
neo77x Member Posts: 2
I got a payment from a client in Sri Lanka. But the payment got rejected due to "Rejected due to VBV/SecureCode"

What steps need to be done to get past that VBV/SecureCode issue?

Best Answers

  • neo77x
    neo77x Member Posts: 2
    Answer ✓
    Is that payment will refund to Client ?

Answers

  • [Deleted User]
    [Deleted User] Posts: 95

    In this case, the charge attempt by Payoneer was not approved by the loader's card issuer. In order to resolve the issue the loader of the payment was asked to contact their card issuer for further details.