Documents and application review

saleemsami16

Hello everyone!
I just wanted to ask how long does it take to review Documents like National ID and Driver's Licence and what procedure will be followed after that. Also I have to change my date of birth and I already submitted a request but they have not answered yet and it has been 5 days since I requested. I would be grateful for your help. Thank you!

Adam_Payoneer

Hi there,

All newly submitted applications can take up to a week to review. When being asked for additional information as part of the review process, at times this may affect the review time.
If it has been over 4 working days since you supplied the requested information, I would recommend you contact support for a follow up on the submitted details to see where this stands.