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Documents and application review

saleemsami16
Member Posts: 4 ✭
Hello everyone!
I just wanted to ask how long does it take to review Documents like National ID and Driver's Licence and what procedure will be followed after that. Also I have to change my date of birth and I already submitted a request but they have not answered yet and it has been 5 days since I requested. I would be grateful for your help. Thank you!
I just wanted to ask how long does it take to review Documents like National ID and Driver's Licence and what procedure will be followed after that. Also I have to change my date of birth and I already submitted a request but they have not answered yet and it has been 5 days since I requested. I would be grateful for your help. Thank you!
0
Best Answer
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Hi there,
All newly submitted applications can take up to a week to review. When being asked for additional information as part of the review process, at times this may affect the review time.
If it has been over 4 working days since you supplied the requested information, I would recommend you contact support for a follow up on the submitted details to see where this stands.Happy and willing to answer general questions.
For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.
5

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