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How to unlock my account?

crkrisky Member Posts: 3
My account got locked as I forgot answer to one of my security questions. I sent them mail and what I got was an automated email. How can I get over this situation?


  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    Hi there, the automated email is designed to obtain additional information in order to provide you with rapid assistance. Even if the automated response does not address your inquiry. replying to it will ensure that a live representative will get back to you as soon as possible in order to assist you in resetting your online access.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.