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Account is locked and I can't talk to the phone number of online chat


I did not miss my password and still, my account was locked.

After sending an email, the reply I get is to call the US number. I tried calling it several times today, without any success. The phone number does not work!

I also tried the online chat but it is always offline!!

Please! How can I unlock my account! I'm receiving money but I can't spend it!

Here are my details:

Reference Number: 170502-013375
Customer ID: 19339897

Please help! I have no idea of what else to do..