Payment has been rejected but No reason from payoneer

servicescompany
Member Posts: 1 ✭
in Freelancers
My client sent me a payment on Friday 5/05/2017 and payoneer asked for more documents on 8/05/2017. Today when I checked the payment status in my account it shows payment rejected but when my client called them they said it's pending in their system and should be credited by Monday. It's not making sense to me. Anyone from payoneer to explain to me coz this is just not right keeping people's money this long and telling stories.
0
Answers
-
In such instance it is best to contact Payoneer support to see why the payment was rejected. If it was not a terms of service issue, the support staff should be able to advise you on the reason why this may have occurred.
Happy and willing to answer general questions.
For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.
0

Categories
- 21.7K All Categories
- 2.6K Getting Started
- 16 Read Before Posting
- 2.5K Meet and Greet
- 16.1K Official Support Community
- 13 News and Announcements
- 2K Popular Questions and Tips
- 13.9K Ask The Community
- 129 Payoneer Mobile App
- 974 Industry Discussions
- 727 Freelancers
- 115 Affiliates
- 131 eCommerce and Online Selling
- 2.4K Local Communities
- 884 Payoneer in Bangladesh
- 370 Payoneer in India
- 1.1K Payoneer in Pakistan
- 12 Payoneer Mobilizers- Events and Meetups