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A large amount of money is deducted due to errors in the withdrawal machines

ahmed_mahmoud Member Posts: 1
After greeting and thank you for your interest
In my first deal with the prepaid card, the drawers showed me that there was not enough credit. I had to change the withdrawal machine or try again from the same machine. I was surprised that approximately $ 22 was deducted from my first 22 draw attempts under a fee Refuse to withdraw
I want sincere advice on how to deal with this matter, whether by filing a complaint or clarifying the matter because this is not logical, especially in the first time
Thank you very much to everyone who tries to answer in detail


  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    Contact Payoneer support so they can review the transactions and see what happened. If an error did occur, the Payoneer staff will be able to assist you with this issue or advise you on the best course of action to take in order to resolve the issue.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.